Food supplement - not a medicine. Sold by CONSTANÇA MARIA MOURA CASTELO, Santa Clara, Portugal.

Privacy Policy

Last updated:

This Privacy Policy explains how CONSTANÇA MARIA MOURA CASTELO ("we", "us", "our"), operator of Ligamentbeauty at ligamentbeauty.world, collects, uses and protects your personal data when you use our website or purchase Aura Crest Wellness Solution.

1. Information we collect

We collect the following categories of personal data:

  • Order data: full name and phone number submitted via the order form.
  • Contact data: name, email address and message content submitted via the contact form.
  • Technical data: IP address, browser type, pages visited, time and date of visit, referral URL - collected automatically by our hosting and analytics services.
  • Cookie data: as described in our Cookie Policy.

2. How we use your information

  • To process and fulfil your order and arrange delivery.
  • To contact you by phone to confirm your order.
  • To respond to enquiries sent through the contact form.
  • To improve the performance and content of our website (analytics).
  • To serve relevant advertising, where you have given consent (marketing cookies).

3. Legal basis for processing (UK GDPR)

We process your data on the following legal bases under UK GDPR Article 6:

  • Article 6(1)(b) - Contract: processing your name and phone number is necessary to fulfil an order you have placed.
  • Article 6(1)(a) - Consent: we process analytics and marketing data only where you have provided consent via the cookie banner.
  • Article 6(1)(f) - Legitimate interests: technical/security data necessary for the operation of our site.

4. Sharing and disclosure

We do not sell your personal data. We may share data with:

  • Courier and logistics partners, solely for the purpose of delivering your order.
  • Google LLC (analytics and advertising services), where consent has been given.
  • Our hosting provider, for website operation.
  • Regulatory or law enforcement authorities, where required by law.

5. Data protection

We implement technical and organisational measures appropriate to the risk of processing, including secure HTTPS connections, access controls and regular security reviews.

6. Your rights

Under UK GDPR you have the right to: access your personal data; request correction of inaccurate data; request deletion of your data; object to processing; request restriction of processing; request data portability. To exercise any right, contact us at infor@ligamentbeauty.world. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. International data transfers

Some of our service providers (including Google) process data outside the UK. Where this occurs, we rely on standard contractual clauses or adequacy decisions to ensure appropriate protection.

8. Retention

Order data is retained for 6 years for tax and legal purposes. Contact form data is retained for 12 months. Analytics data is retained per Google's standard retention settings (26 months by default).

9. Children's privacy

Our website and product are intended for adults aged 18 and over. We do not knowingly collect personal data from children under 18.

10. Third-party services

We use the following third-party services which may set cookies or process data:

  • Google Analytics: website usage analytics (_ga, _gid, _gat cookies).
  • Google Ads conversion tracking: measuring advertising effectiveness (_gcl_au, _gcl_aw).
  • Google Ads remarketing: serving relevant ads to previous visitors.
  • Google Maps API: embedded map on our contact page.

All Google services operate under Google's Privacy Policy (policies.google.com). We implement Google Consent Mode v2 so that no advertising or analytics data is transmitted without your consent.

11. Cookies

We use cookies as described in our Cookie Policy. You may manage your preferences at any time via the cookie banner on any page.

12. Updates to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site constitutes acceptance of the updated policy.

13. Contact

CONSTANÇA MARIA MOURA CASTELO
Alameda Pedro e Inês 8, 3040-375 Santa Clara, Portugal
Email: infor@ligamentbeauty.world
Tel: +44 20 3974 6281